Furniture Warranty Claim Form |

Furniture Warranty Claim Form

"*" indicates required fields

Company

This field is for validation purposes and should be left unchanged.

Please Enter Your Invoice Number below to continue to the next step. Claims that are not completed will not be considered for warranty.

Original Invoice Number (Step1)*

If you purchased a mattress and need to file a claim, click here

If you notice an error in your Invoice Number please click HERE to return to previous step.

Please note: Claims that are not completed will not be considered for warranty. Photos must be sent and all information requested must be accurately submitted. If entering dates manually be sure to use dd/mm/year format. For example 01/11/2012.

Original Invoice Number*

Date of Purchase*

Subsequent Invoice Number(s)

Name On Original Invoice*

Check if Same

Check If Same

Your First and Last Name*

Your Current Address

Street Address*

City*

Province*

Postal Code*

Contact Information (please list at least one phone number):
Please Select Phone Type

Please Select Phone Type*

Phone*

Alternate Phone Number:
Please Select Phone Type

Please Select Phone Type

Phone

Email*

Please explain your reason for making a warranty claim*

Please attach some photos of your furniture. These photos will help our warranty service personnel serve you better. If using a computer, please take these photos on your smartphone and then email them to yourself so that you can put them on your computer to attach them. If you have a tablet, filling out this form on your tablet may be a little easier as you can take these photos with your tablet’s camera instead.

Please attach four images showing the defect(s) you are claiming.

If you do not send photos as asked for no claim can be submitted to the manufacturer.

File*

Max. file size: 100 MB.

File*

Max. file size: 100 MB.

File*

Max. file size: 100 MB.

File*

Max. file size: 100 MB.

* I understand that the manufacturer will decide if my furniture is repaired or replaced and if my warranty is deemed valid.*

* I understand that the manufacturer will decide if my furniture is repaired or replaced and if my warranty is deemed valid.

I understand that most furniture has a one year warranty and that my furniture may or may not have a longer warranty. Terms of the warranty can be found on the manufacturers website or where explained at the time of purchase.*

* I understand that most furniture has a one year warranty and that my furniture may or may not have a longer warranty. Terms of the warranty can be found on the manufacturers website or where explained at the time of purchase.

I understand that my furniture needs to be properly humidified and that the warranty is for manufacturers defects only and not for a lack of humidity where the furniture is used.*

* I understand that my furniture needs to be properly humidified and that the warranty is for manufacturers defects only and not for a lack of humidity where the furniture is used.

* I understand if the photos I send do not show what the manufacturer is asking for I can pay 149.00 plus mileage outside the perimeter to have my furniture inspected in the home and have the photos taken for me. I also understand that If I send the photos as asked for no charge will be needed for inspection.*

CAPTCHA

All fields marked with * are required.